We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

250.754.8822

Successful Integration of a Newly Adopted Dog

Adopting a shelter dog (any animal!) is a truly rewarding experience. From the anticipation of first walking into a shelter to find your new friend to prepping your house for their arrival, to the moment you both walk in the door together, it feels exciting. You may feel like you have everything to make your new dog comfortable and happy but have you looked at it from the dog’s perspective? Numerous studies have studied what is known as the “decompression phase.” It is a critical time for your pooch to acclimate to its new surroundings peacefully after going through an overwhelming situation. This phase may vary from dog to dog, but generally speaking, most literature points to anywhere between two weeks to a month (in some cases, sometimes longer). Too much exposure to new situations and people can result in your new furry friend developing overly anxious tendencies.

There are many articles online that go further into depth on decompression phase methods. While the methods may slightly vary, the goal is the same: providing a stable environment for your new dog, leading to a long, successful and loving relationship!

We’ve highlighted a few articles below for further reading. (Note: this blog is not intended to replace expert advice; if in doubt regarding an animal’s behaviour, please contact your veterinarian or a registered animal behaviourist).

Written by: Petroglyph Animal Hospital

To read more about the decompression phase, check out these links – 

Dog Time 

Huffington Post

Looking Glass Animal Rescue

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Tick Questing

You may have heard of tick questing, but what exactly does it mean?

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-754-8822. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:45 am - 5:00 pm. Saturday: 9:00 am - 4:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Petroglyph Animal Hospital