Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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250.754.8822

Accepting New Patients

Have you welcomed a new furry family member to your home? We’d love to meet them! Check out our recommendations for new pet owners.

 

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Save Time, Order Online

Browse and shop for your pet, all from the comfort of your own home!

 

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Online Consultations Now Available!

Connect with one of our veterinarians via message, phone or video.

 

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Parasite Prevention Plan for Pets

Provide your pet with parasite prevention while practicing physical distancing during these challenging times.

 

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Welcome to Petroglyph Animal Hospital in Nanaimo, British Columbia

We are a full-service veterinary hospital offering routine preventive health care, elective and emergency surgery, medical diagnostic work and treatment, and hospitalization of sick animals.

We are equipped with digital x-ray and digital ultrasound, which allow for excellent visualization of both boney and soft tissues, as well as allowing us to electronically send x-rays and ultrasound images to radiologists and surgeons for specialist opinions.

We are also equipped with an on-site laboratory, which allows us to provide blood counts and blood chemistry and electrolyte analyses in a more timely manner than sending to an outside lab. This technology allows us to closely monitor critically ill patients, and also allows us to provide blood test results in emergency and after-hours situations.

In addition to general medicine and surgery, our small animal veterinarians have special interests in ophthalmology, diagnosis and treatment of diabetes, oncology and chemotherapy, and surgical repair of cruciate ligament injury. We offer basic and advanced dental services (see Small Animal Dentistry).

We are a companion animal practice with full hospital services for dogs & cats. Our emphasis is on preventive care and excellent client communication and follow-up.

Appointments:

Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. If you feel you have an emergency with your pet, please call us, and then come to the hospital immediately. If possible it is best to call before coming in so that a staff member can advise you on your particular emergency.

Payments:

Petroglyph Animal Hospital accepts payment via cash, debit card, or credit card (MasterCard, Visa); sorry we do not accept cheques unless prior arrangements have been made with management. So that we can continue to provide you with high-quality service utilizing the best medical technologies, payment is due at the time services are rendered.

We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.

If you’re either dealing with financial difficulties or wanting to plan ahead, please visit the Pet Card, Canada’s Veterinary Financing Company, website below to apply for financing for your pet.

Meet the Team

Services

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-754-8822. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:45 am - 5:00 pm. Saturday: 9:00 am - 4:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Petroglyph Animal Hospital