Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

250.754.8822

Managing Stress and Anxiety in Cats and Dogs Blog

Managing stress and anxiety in pets is something that we get asked about on a regular basis at our clinic. Associated negative behaviours or emotional issues may be related to a short-term stress situation (moving, sudden and loud noises, car rides, a short kennel stay, etc.) or associated with long-term stressors. Recognizing stress factors and implementing measures to reduce your pet’s anxiety and discomfort can improve the quality of life for your pet and also increase the emotional bond between a pet and an owner. Depending on the severity and the reason for the stress, your veterinarian can help establish a plan. They may include coping skills, behaviour modification, and/or the use of pharmaceuticals, nutraceuticals, or other calming products, either used on their own or used in combination. It’s important to rule out medical conditions in some situations (ex. excessive urination could be a behavioural or medical condition; always consult with a doctor).

Give us a call if you’re concerned that your pet’s stress or anxiety is affecting his or her quality of life (and making you anxious, too!). We would be happy to talk to you about the best options for your furry friend.

Written by: Petroglyph Animal Hospital

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-754-8822. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:45 am - 5:00 pm. Saturday: 9:00 am - 4:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Petroglyph Animal Hospital