Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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Every Season Is Flea and Tick Season

Myth: Vancouver Island has a distinct ‘flea/tick season.’ 

Fact: EVERY season is flea and tick season on Vancouver Island!

Both parasites can be a source of misery for pets and owners alike. From mild irritation to severe skin infections to the transmission of infectious disease, fleas and ticks can be more than just a nuisance. That’s why year-round protection is important for your pets. In the process of providing education on parasite control, we often hear from clients:

“My pet is scratching, but I don’t see any fleas.”

There are many reasons a pet could be scratching, including food allergies, environmental allergies, or flea allergies. One bite may be all that it takes to cause severe itching. It’s imperative that an owner provides year-round parasite protection so that other causes of itching may be ruled out.

“What if my pet is indoors only?”

We recommend giving flea/tick medication to all pets, regardless of whether they are indoor or outdoor, especially in a multi-pet household where some pets go outside, and some don’t. If one animal is being treated, all animals should be treated as both fleas and ticks will look for an unprotected host. We can also track in parasites which can hitch a ride on our shoes and clothes; nobody ever said parasites weren’t opportunistic!

 “I only give parasite control in the summer.”

Fleas and ticks do well in warm, humid weather; however, while extreme temperatures on either end of the spectrum can kill these adult parasites and eggs, other stages of their life cycles merely lay dormant and can thrive in temperate climates, much like what we find on the west coast of British Columbia throughout the year.

There are many options for flea and tick control for all budgets and application preferences. Let us help you find the right product to protect your pet today! Contact us today for more information.

Written by: Petroglyph Animal Hospital



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-754-8822. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:45 am - 5:00 pm. Saturday: 9:00 am - 4:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.


Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Petroglyph Animal Hospital