We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Pet-Proofing Your Christmas Holidays

Anyone who has seen the Christmas classic “National Lampoon’s Christmas Vacation” will remember the famous cat vs. Christmas tree scene. In typical silly movie fashion, neither cat nor tree fared well, and the audience had a good laugh over the chaos that ensued. In real life; however, Christmas trees and decorations can present real dangers to your curious pets. Below, we’ve listed some of the more common holiday hazards and provided some ideas to pet-proof your home for the holidays.

Electrical hazards

The temptation to chew things, especially if they’re bright and flashy, can be irresistible to pets. Electrical cords are a particular danger to your animal, as well as a fire hazard, and must be pet-proofed. Make sure to hide any excess cord, cover any exposed cord, and, as much as possible, elevate cords off the ground. There are all kinds of easy-to-use cover protectors to help hide/secure your cords to be found at your local hardware stores.


While any decoration can be a potential toy to an animal, there are some that deserve extra caution when using, and, in some cases, should not be used at all. Tinsel and angel hair, while beautiful to look at in all their retro glory, should never be used in a cat household and used with caution around dogs. Tinsel can lodge itself in a pet’s gastrointestinal track with devastating results. Fragile and/or dangling ornaments (particularly with yarn or string) should be saved for the top of the tree where wagging tails and swiping cat paws cannot reach them. Metal ornament hooks can easily be replaced by colourful twist ties to fasten decorations as these are more secure and less likely to fall off a tree than the flimsier hooks.


How many photos exist out there of toppled trees and smashed ornaments (Google it…you will be surprised!)? Cats and dog alike can take down a tree, so it’s important to secure it well at its base and, if you have a particularly ingenious animal, from the top as well. For live tree bases with water reservoirs, it’s important to cover the water so animals cannot drink from it; tin foil works well for this purpose.


Christmas isn’t the only time of year that animals get into or are given foods they shouldn’t have; however, the abundance of foods on the “naughty list” for animals tends to be higher at this time of year. Many types of food, in small doses, typically do not cause harm; there are, however, certain foods that should be strictly avoided. Turkey bones, candy, chocolate, grapes, and high fatty foods can be very dangerous for pets. Keep your Christmas goodies well hidden; animals aren’t above opening wrapped food items or counter-surfing to get to their desired food object. We have seen an entire bag of Wurther’s Candy (still individually wrapped!) come out of a small dog. Keep a close eye on what your animal is eating. Christmas is more fun without emergency trips to your vet!

Written by: Petroglyph Animal Hospital



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 250-754-8822. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday: 8:45 am - 5:00 pm. Saturday: 9:00 am - 4:00 pm.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Petroglyph Animal Hospital